Owning your own business is so much more then just coming in and cutting hair or whatever it is that you do. There is scheduling, marketing, social media, cleaning, events, and on and on the list goes.
As fall quickly approaches I am starting to look ahead and asking myself what can I do better and what can I offer that someone else isn't?
Should I add more services, more hours, extra amenities?
Whenever I go to get my hair done, which isn't often, I ask myself how I would want to be treated and what amenities I would like to be offered. And then I try to take it a step above that.
What would you like to see offered at Pennington's? All suggestions welcome!